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Prescriptions dispensed as an owing in your Dispense Software are given a blue Owing label in Dispense Tracker. There are 2 methods to manage owing prescriptions.

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1. Where necessary, dispense owing prescription in your Dispense Software.

2. Select prescriptions with blue Owing label in Dispense Tracker and Import to update patient’s pill balance.

3. Collect stock to continue packing for patient.

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1. Complete reconciliation in Dispense Software by deleting original supply (owing) dated 19^th March.

2. Process the new script dated 2^nd April, to reconcile the original supply on 19^th March.

3. In Dispense Tracker, select the date range to cover the dispensing period between the date of original supply and dispense date of new script (E.g. 19^th March to 2^nd April).

4. Click Apply. Using the relevant filters, you could narrow the search results to the specific patient and drug.

5. 2 Two separate entries for the same drug will display for this patient.

   1. One entry will be labelled Cancelled (in red) as it has been cancelled in your Dispense Software, and

   an entry that is

   2. One entry will be labelled New (in green), indicating the new script that was dispensed.

6. Import both the Cancelled script and New script to reconcile patient balance in Patient Balance.

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Method 2:

1. Dispense scripts as owing Where necessary, dispense owing prescription in your Dispense SystemSoftware.

2. Only import scripts in Dispense Tracker after the script has been reconciled in Dispense Software.

3. Supply Collect stock to continue packing for patient.

Reconciling Owing Scripts Scenario 1:

Reconciling Owing owing scripts when date of supply is within 7 days of original date of supply. E.g. Original date of supply is 2^nd May and date of script prescribing is 4^th 2^nd May.

1. Mark off script supplied 2^nd May with script dated 4^th May in Dispense SystemComplete owing mark off in Dispense Software as normal.

2. In myPak Dispense Tracker, search scripts within the date range of original date of supply (E.g. 2^nd May).

3. You will now see an entry that is highlighted green to indicate new script.

4. Click Import script Selected Scripts to update Patient Balance.

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Reconciling owing scripts when date of script is outside 7 days of original date of supply. E.g. Original date of supply: 2^nd May and date of script is 14^th May – 2 weeks later.

1. Delete Complete reconciliation in Dispense Software by deleting original supply (owing) dated 2^nd May in your dispense system and re-dispense .

2. Process the new script dated 14^th May as a new supply. This script reconciles , to reconcile the original supplied supply on 2^nd May.

3. In Dispense Tracker, search scripts within the date range of the new script that has just been dispensed (E.g. 14^th May). You can narrow your search down to specific patient and drug.

4. You will now see an entry that is highlighted green to indicate the new script dispensed today.

5. Click Import script Selected Scripts to update Patient Balance.

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