Scripts Prescriptions dispensed as owing will appear as blue an owing in your Dispense Software are given a blue Owing label in Dispense Tracker. There are 2 methods to manage owing scriptsprescriptions.
\uD83D\uDCD8 Instructions
Follow the steps below steps and select between the 2 methods for the method that works best for your pharmacy . in managing owing prescriptions:
Method 1:
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Where necessary, dispense owing prescription in your Dispense
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Software.
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Select prescriptions with blue Owing label in Dispense Tracker and Import to update patient’s pill balance.
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Collect stock to continue packing for patient.
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Reconciling Owing Scripts Scenario 1:
Reconciling owing scripts when date of script prescribing is within 7 days of original date of supply . E.g. Original date of supply is 2419th February March and date of script prescribing is 2620th February March.
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Complete owing mark off in Dispense Software as normal.
No further action is required
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in Dispense
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Balance remains the same in Patient’s VPB.
Tracker, as Owing label will be removed.
No change to patient’s pill balance as prescription was previously imported.
Reconcile Owing Scripts Scenario 2:
Reconciling owing scripts when date of script prescribing is outside 7 days of original date of supply. E.g. Original date of supply : 24is 19th February March and date of script is 13th May – 3 months prescribing is 2nd April – 2 weeks later.
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Complete reconciliation in Dispense Software by deleting original supply (owing) dated
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19th March.
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Process the new script dated
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2nd April, to reconcile the original supply on 19th March.
In Dispense Tracker,
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select the date range to cover the dispensing period between the date of original
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supply
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and dispense date of new script (E.g.
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19th March to 2nd April).
Click Apply. Using the relevant filters, you could narrow the search results to the specific patient and drug.
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Two separate entries for the same drug will display for this patient.
One entry will be labelled Cancelled (in pink) as it has been cancelled in your Dispense Software, and
One entry will be labelled New (in green), indicating the new script that was dispensed.
Import both the
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Cancelled script
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and
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New script
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to reconcile patient balance
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.
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Method 2:
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Where necessary, dispense owing prescription in your Dispense
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Software.
Only import scripts in Dispense Tracker after the script has been reconciled in Dispense Software.
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Collect stock to continue packing for patient.
Reconciling Owing Scripts Scenario 1:
Reconciling Owing owing scripts when date of supply is within 7 days of original date of supply. E.g. Original date of supply is 2nd May 19th March and date of script prescribing is 419th May March.
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Complete owing mark off in Dispense Software as normal.
In
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Dispense Tracker, search
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prescriptions within the date range of original date of supply (E.g.
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You will now see an entry that is highlighted green to indicate new script.
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Import script to update Patient Balance.
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19th March). You can narrow your search down to specific patient and drug.
The newly dispensed prescription will display with a green New label.
Select the prescription, and click Import Selected Scripts to update patient balance.
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Reconciling Owing Scripts Scenario 2:
Reconciling owing scripts when date of script is outside 7 days of original date of supply. E.g. Original date of supply: 2nd May and date of script is 14th May – 2 weeks later.
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Complete owing mark off in Dispense Software by deleting original supply (owing) dated 2nd May
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.
Process the new
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prescription dated 14th May
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, to reconcile the original
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supply on 2nd May.
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n Dispense Tracker, search
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prescriptions within the date range
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of original date of supply (E.g. 14th May). You can narrow your search down to specific patient and drug.
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You will now see an entry that is highlighted green to indicate the new script dispensed today.
The newly dispensed prescription will display with a green New label.
Select the prescription, and click Import Selected Scripts to update patient balance.
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