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Scripts dispensed as owing will appear as blue in Dispense Tracker. There are 2 methods to manage owing scripts.

\uD83D\uDCD8 Instructions

Follow the below steps and select between the 2 methods that works best for your pharmacy.

Method 1:

  1. Dispense scripts as owing in your Dispense System.

  2. Import scripts highlighted in blue in Dispense Tracker to update patient’s pill balance.

  3. Supply stock to patient.

Reconciling Owing Scripts Scenario 1:

Reconciling owing scripts when date of script is within 7 days of original date of supply. E.g. Original date of supply is 24th February and date of script is 26th February.

  1. Mark off supply dated 24th February with script dated 26th February in Dispense System.

  2. No action is required in myPak in Dispense tracker as script status will change from owing to regular.

  3. Balance remains the same in Patient’s VPB.

Reconcile Owing Scripts Scenario 2:

Reconciling owing scripts when date of script is outside 7 days of original date of supply. E.g. Original date of supply: 24th February and date of script is 13th May – 3 months later.

  1. Delete original supply dated 24th February in your Dispense System.

  2. Re-dispense the new script dated 13th May as a new supply reconciling the original supplied 24th February.

  3. In Dispense Tracker, search scripts within the date range of original date of supply (E.g. 24th February) and date of new script (E.g. 13th May) dispensed. You can narrow your search down to the specific patient and drug.

  4. You will now see an entry that is highlighted red as it’s been cancelled and an entry that is green indicating the new script that was dispensed.

  5. Import both the cancelled script highlighted in red and the new script highlighted in green to reconcile balance in Patient Balance.

Method 2:

  1. Dispense scripts as owing in your Dispense System.

  2. Only import scripts in Dispense Tracker after the script has been reconciled.

  3. Supply stock to patient.

Reconciling Owing Scripts Scenario 1:

Reconciling Owing scripts when date of supply is within 7 days of original date of supply. E.g. Original date of supply is 2nd May and date of script is 4th May.

  1. Mark off script supplied 2nd May with script dated 4th May in Dispense System.

  2. In myPak Dispense Tracker, search scripts within the date range of original date of supply (E.g. 2nd May).

  3. You will now see an entry that is highlighted green to indicate new script.

  4. Import script to update Patient Balance.

Reconciling Owing Scripts Scenario 2:

Reconciling owing scripts when date of script is outside 7 days of original date of supply. E.g. Original date of supply: 2nd May and date of script is 14th May – 2 weeks later.

  1. Delete original supply dated 2nd May in your dispense system and re-dispense the new script dated 14th May as a new supply. This script reconciles the original supplied 2nd May.

  2. In Dispense Tracker, search scripts within the date range of the new script that has just been dispensed (E.g. 14th May). You can narrow your search down to specific patient and drug.

  3. You will now see an entry that is highlighted green to indicate the new script dispensed today.

  4. Import script to update Patient Balance.

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