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Dispense Tracker allows you to import dispensed prescriptions from your Dispense Software into myPak NG to update patients pill balances. You will need to ensure you have dispensed all the required prescriptions on the Dispense Forecast report or QScript prior to importing script balance.

\uD83D\uDCD8 Instructions

Follow the steps below on how to import the balance of the scripts dispensed from your Dispense Software:

  1. From the left menu bar, select Dispense Tracker.

  2. Click on the Mapped tab.

  3. Select the date range covering the period of dispensed scripts.

  4. Click Apply to display scripts.

  5. All medications with prescriptions dispensed between the selected date range for all patients across all Patient Groups will display by default. You can use the following filters to narrow your search for specific prescriptions:

    1. Patient Group

    2. Patient: Search prescriptions for a specific patient.

    3. Medication: Search for prescriptions for a specific medication for the selected patient.

    4. Script Type: Select from the following. These scripts will have the below listed colour flags to assist with identification.





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Newly dispensed prescriptions to be imported.

Newly dispensed prescriptions for PRN drugs, to be imported.
This is only required if patient balance for PRN drugs is managed in myPak NG.

Quantity Changed

Change in quantity identified for previously imported prescription . The difference in balance will be available for importing.

Owing prescriptions, to be imported.
Follow guided steps on how to manage patient balance for owing prescriptions here.

Previously imported prescription that has since been cancelled in Dispense Software. By importing cancelled script, previously imported balance will subtract from patient’s pill balance.

Newly dispensed prescriptions to be imported.

Newly dispensed prescriptions for PRN drugs, to be imported.
This is only required if patient balance for PRN drugs is managed in myPak NG.

Quantity Changed

Change in quantity identified for previously imported prescription . The difference in balance will be available for importing.

Owing prescriptions, to be imported.
Follow guided steps on how to manage patient balance for owing prescriptions here.

Previously imported prescription that has since been cancelled in Dispense Software. By importing cancelled script, previously imported balance will subtract from patient’s pill balance.

Newly dispensed prescriptions to be imported.

Newly dispensed prescriptions for PRN drugs, to be imported.
This is only required if patient balance for PRN drugs is managed in myPak NG.

Quantity Changed

Change in quantity identified for previously imported prescription . The difference in balance will be available for importing.

Owing prescriptions, to be imported.
Follow guided steps on how to manage patient balance for owing prescriptions here.

Previously imported prescription that has since been cancelled in Dispense Software. By importing cancelled script, previously imported balance will subtract from patient’s pill balance.

Newly dispensed prescriptions to be imported.

Newly dispensed prescriptions for PRN drugs, to be imported.
This is only required if patient balance for PRN drugs is managed in myPak NG.

Quantity Changed

Change in quantity identified for previously imported prescription . The difference in balance will be available for importing.

Owing prescriptions, to be imported.
Follow guided steps on how to manage patient balance for owing prescriptions here.

Previously imported prescription that has since been cancelled in Dispense Software. By importing cancelled script, previously imported balance will subtract from patient’s pill balance.

Newly dispensed prescriptions to be imported.

Newly dispensed prescriptions for PRN drugs, to be imported.
This is only required if patient balance for PRN drugs is managed in myPak NG.

Quantity Changed

Change in quantity identified for previously imported prescription . The difference in balance will be available for importing.

Owing prescriptions, to be imported.
Follow guided steps on how to manage patient balance for owing prescriptions here.

Previously imported prescription that has since been cancelled in Dispense Software. By importing cancelled script, previously imported balance will subtract from patient’s pill balance.

  1. Select the tick all box to select all scripts, alternatively manually select scripts you wish to import QTY to patient’s pill balance.

  2. If your script QTY does not reflect the pack size e.g. Ikorel 10mg - QTY 1 (box) rather than 60 (tablets), select the pencil icon to manually adjust the correct QTY to be imported to patient pill balance.

  3. Select Imported Selected Scripts to import script QTY to patient’s pill balance.

  4. Select Ignore Selected Scripts if you wish to not import the script QTY nor do you want to see this script appear in your search results. E.g. an original box has been supplied to patient and not required to update patient pill balance.

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